Nature Maiden, "Handcrafted from Nature"

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ABOUT NATURE MAIDEN

The Nature Maiden product line is a home-based business created in 2007 which produces quality bath & body products. I make all the products myself, and my wonderful husband Bobby, helps me lug it all around to various fairs and events.

I feel that my products are gentler on your skin than most you'd buy in any store. I use only premium ingredients. Most of the ingredients I use are All Natural, which include butters, waxes and oils.

While I do use some fragrance oils in my products, I use mainly Essential oils, which are considered pure, thus derived from their plant source. Fragrance oils are not considered All Natural. Some of the products (but not all) in which I use fragrance oils in are: body sprays, candles, soaps, solid perfumes, lotion bars, etc. I also use synthetic flavor oils in some, not all, of the lip balms.

Please know that every product comes with it's ingredients listed, so you will always know whether it is All Natural, or has a synthetic fragrance or flavor added.

Nature Maiden on YouTube


All of my products come with the ingredients listed, so you know what you are getting.

The Nature Maiden Guarantee

I stand behind all of the products I make. If you are not completely satisfied with one of my products, please let me know and I will refund your money. It is important to me that you are 100% happy with your purchase. If you think one of my products needs improvement, I welcome your FEEDBACK.
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Nature Maiden products are never tested on animals. Please note that the all natural dog products are not tested on dogs. The ingredients used in the dog products are fully researched & the products which are formulated for dogs are safe for their use.

Nature Maiden products are not intended to diagnose, treat, cure, or prevent any disease.

Please note that we do not offer a printed catalog at this time.

Thanks for stopping by, and have a great day!

Connie McCaffery

-Owner of NatureMaiden.com




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OUR CONTACT INFORMATION:

BY PHONE- (For Phone Orders & General Questions)
Mon-Fri 9-5 EST @ 631-298-0121 -If I am unable to immediately take your call please leave a message, and I will call you back.


While you can place an order seven days a week on the website, the office is closed on the following Holidays:


  • New Year's Day
  • Easter
  • Mother's Day
  • Memorial Day
  • Father's Day
  • July 4th
  • Labor Day
  • Veterans Day
  • Halloween
  • Thanksgiving
  • Christmas Eve
  • Christmas Day
  • New Years Eve



BY STANDARD MAIL:
NatureMaiden.com
PO Box 13
Cutchogue, NY 11935
USA

BY EMAIL:
owner@naturemaiden.com

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POLICIES

PLEASE NOTE: At this time I only ship within the 48 contiguous states. When possible I recycle shipping boxes.

PAYMENTS- Accept Major Credit Cards We accept all major credit cards and PayPal. Please note that a PayPal account is not required in order to checkout.

PROCESS TIME- Orders are processed the same day they are received, and are shipped within 1-2 business days.

SHIPPING- I currently only ship via USPS Priority Mail. Shipping costs were updated in 2008 to reflect the new rates. Please note: I've decided to remove the UPS shipping option at this time because the rates are expensive. Most of my products are small items, and it is more practical to ship via Priority mail. I am not sure whether I will add UPS back as a shipping option in the future.

DELIVERY CONFIRMATION- A delivery confirmation # is assigned to every order. You will receive this number via email after your order has been processed, and is ready for shipping.

REFUNDS, RETURNS & CANCELLATION POLICIES- In the event that you receive an item damaged, or are simply unsatisfied with it, you must notify us within 48 hours. The item must be returned to us within 14 days of receipt. You have the option of either being refunded minus the shipping fee, or to receive an exchange of equal value.

*Please note that orders cannot be canceled once they are submitted.

CUSTOMER FEEDBACK- Please note that I like to add customer feedback to the website. Only first names or initials, and state are listed.

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FREQUENTLY ASKED QUESTIONS

Q: When will my order ship? A: Most orders ship within 1-2 business days.

Q: What happens if an item is Out of Stock? A: The website is updated on a regular basis per stock availability. In the unforeseen event that an item becomes unavailable after you have ordered it, you will be notified immediately, and an exchange or refund given.

Q: Can I track my order? A: Every order is assigned a Delivery Confirmation #, and while it is not the same as a tracking #, you can still view it's shipping progress.

Q: Can I have an order shipped to someone else? A: Absolutely!

Q: Do you sell wholesale? A: The only product available for wholesale purchase are my soaps. Please note that not all varieties are available for wholesale purchase. ___________________________________________________________

If you have additional questions, please use to form below to contact us.

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